Our current turnaround time for production is 2 to 3 weeks, however in most cases, we process orders quicker than this, but it may take this amount of time when we have many orders at any one time.
If you need your order quick, message us, and we will treat your order as a priority.
After the despatch times, please add the delivery times.
International Orders: we provide all relevant information custom agencies require on each order, but in exceptional circumstances beyond our control delays could occur.
International delivery times are only an estimate, please allow about 30 days for International delivery.
Due to the custom nature of our items, please consider all sales to be final. The distance selling regulation does not apply to personalised goods. Please take care when you are ordering your item that no errors are made, as the item is personalised no refund can be issued. If the item arrives damaged in transit or has not arrived at all PLEASE CONTACT US, and we will try our best to rectify the problem.
We gladly accept returns and exchanges on non-personalised items
Contact us within 14 days of delivery
Ship items back within 30 days of delivery
We don't accept cancellations
But please contact us if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for: